Payment
How do I book and how do I pay?
To make a booking simply follow the links to our online booking system.
Deposit
Before making an appointment please keep in mind that all online bookings require a non-refundable and non-transferable deposit. This deposit goes towards the total price of your booking.
Balance
Please pay the remaining balance at your appointment (unless pre-paid in full). We also offer Afterpay.
Late arrivals
More than 15 minutes late to an appointment means you forfeit 100% of your deposit and a new appointment must be made if the technician doesn’t have enough time to complete your treatment without pushing the next appointment later.
Reschedules
Clients who need to reschedule their appointment to another date, and give Holistic Hair Creative 24 hours notice, may carry their deposit forward to the alternate appointment date.
If you regularly give less than 24 hours’ notice and/or do not turn up to your appointment without notice, you will be required to pre pay the full booking fee when booking.
Cancellations
Should a client cancel or don’t show to an appointment at any time,100% of the deposit will be forfeited. No exceptions. As a small business we rely on prompt payment. Thank you for your understanding.
Refund policy
Our treatment booking fees are non-refundable unless treatment is deemed medically unsuitable to proceed with or if Holistic Hair Creative Studio has advised against proceeding with a treatment after the consultation has been attended.
